Tom talks about the easiest way for you to get more referrals. He gives some simple tips for increasing your clients and making the most of your time in the referral game. Those who want their clients to rave about their service won't want to miss this episode!
Conversation Highlights:
[00:00] - Being referral worthy
[01:41] - The transfer of trust meeting
[02:37] - Being prepared for the pre-job visit
[05:05] - Recapping the plan with the client
[08:05] - Scheduling the daily update with the client
[09:19] - Being prepared for the final walkthrough
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Do you struggle with selling? Are you eager to grow your business but don't know how? Well, Tom is here to help. His suggestions will help you to add more to your sales funnel without getting stressed out and continue to sell more.
Conversation Highlights:
[00:00] - Intro
[01:44] - Ways to make more sales without stressing out
[02:16] - Identifying your ideal client
[03:14] - Adopting a time kills deals mentality
[05:02] - Assignment selling
[06:28] - Having personal discipline
[07:53] - Outro
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Let us help you take your business to the next level. Check out our Foundations Program: https://thecontractorfight.com/foundations/
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom shares his story of how he once looked at someone successful and thought he was not capable of becoming anything like that...to becoming that guy. He encourages you to work hard on yourself, to achieve your goals, and to live your dream life.
In this episode, Tom discusses…
Resources:
==Grab our free resources: https://thecontractorfight.com/worksheets/
== Join Us in the BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out:
https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Dan lays out his favorite Contractor Fight core value — GO FOR IT. He tells why it's an essential value and shares three situations where contractors would be better off if they practiced this core value.
In this episode, we talk about…
Resources:
== Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In this episode, Tom uncovers the secrets to making more money, having more sex and living a happy life, and he does so by sharing about his upcoming book, Win the Moments. So get started and stop dreaming!
Conversation Highlights:
[00:00] - Intro
[00:30] - Chapter three of Win the Moments
[01:36] - Tom's best version of himself
[03:03] - Your daily decisions determine who you will become in the future
[05:52] - The reason why most people don't realize their life's vision
[06:15] - The key to winning
[07:05] - Don't be seduced by success
[09:20] - Tom's challenge for you
Resources:
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
New clients are a big part of growing your business. So how do you get new clients? Listen in as Tom shares the three best methods for getting new clients for your business.
Conversation Highlights:
[00:00] - Intro
[00:40] - Three best ways to get new clients for your business
[02:29] - Be visible as a company
[05:21] - Make yourself a magnet for clients
[08:50] - Don't wait for clients to find you, find them
[11:15] - Wrap up
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In today's podcast episode, Tom shares a strategy that will have the biggest impact on your closing rate. He shares how setting a pricing bracket can help you have better conversations with people so that you can close your projects at a higher rate.
Conversation Highlights:
[00:00] - Intro
[02:18] - Setting a pricing bracket helps to raise your closing rate
[04:21] - Technique of bracketing
[06:55] - When you do bracketing, you get to the money faster
[07:53] - Another way to set the bracket
[09:47] - Bracketing is going to save you time
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Let us help you take your business to the next level. Check out our Foundations Program: https://thecontractorfight.com/foundations/
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
There are a lot of people out there that are successful in life, business, relationships, and health. Well, what do they do differently from other people? They simply do what it takes when it is time for them to take action. Tom wants to remind you not to put off what you need to do right now. Do the work that needs to be done. There's no other time than now!
In this episode, Tom discusses…
Resources:
==Grab our free resources: https://thecontractorfight.com/worksheets/
== Join Us in the BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out:
https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
There are times in business when you can easily lose your cool. And when that happens, your mistakes will only grow and account for more issues down the line. Dan discusses three main areas where he has let his anger ruin his business. He encourages you to release your anger and not let it own you.
In this episode, we talk about…
Resources:
== Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In this episode, Tom talks about what it's going to take to survive the recession, specifically if you're a new contractor. Tune in if you want to know the best way not to feel the effects of a recession!
Conversation Highlights:
[00:00] - Intro
[01:11] - Neither good nor bad times last forever
[02:16] - You have a choice — don't participate in the recession
[04:25] - Commit to ringing your cash register every day
[06:33] - You need to raise your prices
[09:23] - Most contractors will not do these things
[11:18] - The Contractor Fight Foundations Program
CLICK HERE to learn about the Contractor Fight Foundations Program: https://thecontractorfight.com/foundations/
Resources:
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In this episode, Tom gives you three tips on how you can share with others about what you and your business do to add value to them and the community and to help you build your brand and grow your business.
Conversation Highlights:
[00:00] - Intro
[01:41] - Having the right attitude about building relationships
[04:02] - Open your eyes—there are thousands of people around you
[06:25] - Identifying your ideal connections
[08:23] - Talking about your business with others
[09:23] - Word tracks to help you talk to people about your business
[12:00] - Stop overthinking
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom breaks down the three most important skills you need to master in order to survive and grow during a recession. This episode is all about what you need to be doing right now, not just to survive but actually grow and dominate in your area and your industry.
Conversation Highlights:
[00:00] - Intro
[02:54] - Learning to communicate with empathy
[05:02] - Learning to shut up—stop talking yourself out of sales
[06:59] - Learning how to properly ask for the sale
[08:02] - The deal is already closed
[09:13] - Becoming an elite sales assassin
[11:47] - Mastering sales is about caring
[13:41] - Outro
Resources:
==The best way to learn how to sell is through practical experience and hands-on training. Work on your skills and achieve mastery in sales. Check out our Sales Warrior Workshop program: https://thecontractorfight.com/sales-warrior
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom is here to remind you that recessions, economic downturns, etc., are like seasons in business, and you don't have to participate in these. Tune in as he shares 3 things that will help you to thrive in any economy that your competitors won't do.
In this episode, Tom discusses…
WATCH the episode mentioned during this show here: https://youtu.be/9yna3BGoXT4
Resources:
==Grab our free resources: https://thecontractorfight.com/worksheets/
== Join Us in the BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out:
https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Dan discusses one of The Fight’s core values, i.e., playing the long game, and how important it is to get your head around the best way to move forward in your business while maintaining a realistic level of success.
In this episode, we talk about…
Resources:
== Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom discusses the things you can do to boost your confidence about money and how to break through any limiting beliefs that are stopping you from getting what you want. If you’re discouraged about your money situation, this episode will help you!
Conversation Highlights:
[00:00] - Intro
[01:54] - Three main thoughts to help you with your money situation
[01:59] - This is a season
[03:09] - Keep chipping away
[04:06] - Working on your belief system
[05:45] - Reasons why Tom was underearning
Resources:
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom tells you not to throw your marketing bullets in the air, hoping that one of them will hit a target. You need to be hyper-focused with your marketing. Don't be like a shotgun. Be like a sniper with your marketing and save your time and money.
Conversation Highlights:
[00:00] - Intro
[01:51] - The reason contractors struggle with lead generation
[02:23] - Having clarity about your business
[03:44] - Getting clarity around your ideal client
[05:17] - Having clarity of actions and messaging
[06:17] - Being a rifle, not a shotgun
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In this episode, Tom tells a story about one of his favorite sales calls and teaches you to sell like you are independently wealthy, which means that you should sell like you don't care if you get the job or not.
Conversation Highlights:
[00:00] - Intro
[01:00] - One of Tom's favorite sales calls
[02:31] - Tom's sales call, set up by the window company
[03:57] - Interaction with the client
[04:29] - Tom's response to the rejection from the client
[06:18] - The lesson Tom learned: Sell Unafraid
[08:20] - Detach yourself from the outcome
Resources:
== If you're doing above $1.5M and you're ready to scale to 8 figures and beyond, check out http://TheContractorFight.com/Empire to see if Empire might be a fit for you.
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom talks about the Spirit of Leadership. He explains that while everyone has their own version of leadership, it's not necessarily defined by what you say or do but by how you make others feel. He explains that leadership is more than just a title but a part of who you are as a person.
In this episode, Tom discusses…
Resources:
==Grab our free resources: https://thecontractorfight.com/worksheets/
== Join Us in the BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info check out:
https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Not everyone is having a good day. You never know how someone's day is going, so if you have a bad day or if they are having a bad day — don't take it out on them. Dan encourages you to be conscious of how you treat your clients as well as others that you come across.
In this episode, we talk about…
Resources:
== Check out Contractor Sales Pros on Facebook. The place to ask questions and share strategies and best practices to help each other get better as salespeople in the construction industry: https://thecontractorfight.com/salespro
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Being a contractor means you're in a real money industry. And that's what Tom reminds you in this episode. He congratulates you on being a contractor and encourages you to grow your business.
Conversation Highlights:
[00:00] - Intro
[00:37] - Congratulations on being a contractor
[01:12] - You're in a real money industry
[02:20] - Opportunities for you
[03:01] - Growth plan multiplier
[05:28] - Going from 5,300 bucks to 14 grand a month
[07:41] - Being grateful that you're in the contracting industry
Resources:
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
Tom explains that everything you do tells a story about you and your business. He shares an example of what he noticed about a company vehicle and why words and actions send a message. Hopefully, this will help you make better decisions as to how to represent your company!
Conversation Highlights:
[00:00] - Intro
[01:40] - Story of a cleaning and restoration company vehicle
[02:50] - Great brand identity was wiped out
[03:42] - Sending the wrong message
[04:14] - Another mistake
[05:34] - Your potential clients notice stories
[06:36] - Tom’s advice for contractors
Resources:
==Builder Funnel: https://www.builderfunnel.com/
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!
In this episode, Tom talks about going to war in your sales process. If your business isn't going as you expected, it's time to stop making up excuses. It's time for you to pick a fight for your business and go to war to acquire money and keep the cash ringing daily.
Conversation Highlights:
[00:00] - Intro
[00:33] - What happens when you choose to pick a fight
[01:28] - Getting the result in less than 1 week
[02:36] - Complaint of many contractors: Business is slowing down
[04:35] - Four things you need to do to succeed
[06:00] - Going to war
[07:04] - Stop giving excuses. Find a way
Resources:
== Get the FREE Contractor’s Guide to Spotting a Cheap Prospect BEFORE They Waste Your Time:
https://thecontractorfight.com/cheap/
== Join us in BATTLEGROUND ==
Everything your contracting business needs in one comprehensive program with three main focus areas: Leadership, Communication, and Numbers. For more info, check out: https://TheContractorFight.com/Battleground
== Get your questions answered and connect with other contractors building stronger businesses in The Contractor Fight: https://thecontractorfight.com/facebook
== Grab the Gear ==
https://gear.thecontractorfight.com/
== Find Us on Social Media ==
YouTube: https://www.youtube.com/c/TomReber
Instagram: https://thecontractorfight.com/ig
== Rate the Podcast ==
Help your fellow contractors find the podcast! Please leave a rating/review!