Tom and Dan answer your questions about dealing with customers hovering over the crew during the workday and how to deal with unrealistic expectations from customers.
Question1: How do you mitigate customers hovering over the crew during the workday?
Question2: How do you deal with customers' unrealistic expectations besides walking away?
Submit your questions to firstname.lastname@example.org with the subject “Podcast” and Tom and Dan will try to answer them on an upcoming show.
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